Frequently Asked QuestionsQ - Are there any fees associated with opening an account?A – Absolutely not. There are no membership fees, dues or cost associated with opening and account. Its cost you absolutely nothing to have the account open and available when you need it. Q - Why should I open an account with Mariah?A – Mariah Fuels offers contract fuel at over 1000 locations around the world. We have an extensive purchasing network ranging from local suppliers to all major refiners around the globe. With no cost associated with having an account open and ready to go for your next trip, there is nothing to lose, and only better fuel prices to gain. Q – How do I purchase fuel through Mariah?A – Once your account has been opened, you will receive login information to view pricing and order fuel through access from any computer with an internet connection at www.mariahfuels.com. Our simple and straight forward ordering system allows you the ability to send fuel authorizations to any location within our network in less than 60 seconds. This can also be done from most smart phone with mobile internet service. We are also available 365 days a year, 24 hours a day, 7 days a week via phone, and email at fuelops@mariahfuels.com for any assistance in pricing or ordering. Q – Can I use my mobile phone to order fuel?A – Absolutely! Our mobile version of the ordering system should be accessible from most smart phones with a straightforward, easy to read, step by step process virtually identical to our full web version using your same login information. Q – What do I do if I have a problem with an order that has been placed?A – We have a live person available 24-7 to assist with any problems you may have. You can always contact us via email at fuelops@mariahfuels.com, however, with any urgent matters we suggest you call us so we can receive detailed information to ensure we address the issue accurately and expediently. Q – How do I open an account with Mariah Fuels?A – The first step would be to fill out our credit application located here, and submit via fax or email. We will begin processing your application once received, and you should expect our credit department to contact you within 3 business days. Q – As an FBO, how do we get signed up to offer contract fuel through Mariah Fuels?A – From our website you can access our FBO agreement to become a partner FBO. We also suggest contacting us as well, so we can discuss in detail what the best way to set up your location is for your FBO. |
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